Privacy Policy
Blue Bridge Social, operated by South Street Social LLC
Last updated: October 24, 2026
Information we collect
We collect information you provide when you contact us, submit a form, schedule a consultation, or use our services. This may include your name, business name, email address, phone number, service preferences, messages, project descriptions, photos, videos, branding materials, and content approvals. We also retain records of SMS consent and opt-out requests.
Our website and service providers may collect technical information such as IP address, device and browser information, pages visited, and cookie data to operate, secure, and understand use of the website.
How we use information
We use information to respond to inquiries; set up and deliver social media management services; prepare, review, schedule, and publish approved content; communicate about your account; manage billing and records; improve our services; and maintain security. We may use automation and AI providers to process submitted content and prepare drafts.
SMS/MMS privacy
If you choose to opt in, Blue Bridge Social may send recurring service-related SMS/MMS about submissions, draft approvals, revisions, content reminders, scheduling confirmations, and service updates. Message frequency varies. Message and data rates may apply. SMS consent is optional and is not a condition of purchase.
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
We may disclose information to service providers that help us deliver our services, including messaging, hosting, recordkeeping, automation, payment processing, and AI providers. They receive information needed to perform those functions. Our current service tools include Squarespace, Twilio, Airtable, Make, and OpenAI. SMS consent data is used to administer messaging and is not provided to other businesses for their own marketing.
Content and social platforms
Content you approve for publication is shared with the social platforms and audiences selected for your service. Provide only content you have permission to use, and avoid sending private customer information that is not needed for the work. Third-party sites and platforms have their own privacy policies.
Your choices
Reply STOP to unsubscribe from SMS/MMS. Reply HELP for assistance, or email mj@bluebridgesocial.com. You can use email for service communication instead of SMS. To request access, correction, or deletion of information, contact us at that email. We will respond as applicable to your request and legal requirements.
Retention and security
We retain information as reasonably needed to deliver services, maintain consent and opt-out records, resolve disputes, and meet legal obligations. We use reasonable safeguards, but no storage or transmission method is completely secure. We may disclose information when required by law or necessary to protect rights and security.
Changes and contact
Updates will appear on this page with a revised date. For privacy questions, contact South Street Social LLC, operating Blue Bridge Social, at mj@bluebridgesocial.com.